SOLUTION

Remote Work Support System Using Smart Glasses IDEye

What is IDEye?

IDEye is a cloud service that allows the user to support and check work through video and audio from a remote location when workers wear smart glasses. A remote checker can engage in real-time sharing of images, video, and audio from the field of view of on-site workers who are wearing smart glasses. This enables remote work instructions and remote work confirmation, thus increasing the smooth efficiency of on-site work and confirmation work. Workers who wear smart glasses have their hands free for work. They are free from the hassle of using devices such as tablets and smartphones.

Features

  • All OS operations and IDEye operations can be voice controlled, so hands are completely free for work
  • Workers can log in to the system simply by using their smart glasses to scan the QR code
  • Encrypt all data including QR code and communication data
  • High-level security through two-factor authentication
  • Device loss, theft, and unauthorized usage are handled through user management, device management, and history management

The service will solve problems such as the following.

Concerns of on-site workers

  • Want to confirm work by looking at actual worksite
  • Want to work while having work confirmed
  • Don’t know how to deal with accidents
  • A danger alert has occurred, but information cannot be conveyed accurately by telephone

Issues of checkers

  • Want to confirm on-site conditions from home or office
  • Difficult to grasp the situation only through telephone audio
  • Cannot grasp the entire situation from photographs taken for on-site confirmation
  • Want to conduct on-site confirmation, but unable to travel frequently for work
  • Providing follow-up to workers at a remote location takes a long time
  • Want to pass down know-how from veteran engineers to young engineers

Main Functions

  • Sending of images, videos, and audio to remote locations in real time
  • Enables confirmation of remote work
  • Hands are completely free for operation
  • Two-factor authentication using basic authentication and one-time passwords (web screen security)
  • Two-factor authentication using registered smart glasses and correct QR codes (smart glasses security)
  • Encryption using SSL
  • Recorded image/audio data is not saved to the server
  • Isolate the database from the internet by positioning it in a private segment
  • Encryption of important data
  • Identification of unauthorized usage in communication log
  • Management of access history for system

Special website set up for IDEye can be viewed here

Price

Specifications

Specifications for monocular smart glasses (RealWear HMT-1)

  • Dustproof, waterproof (IP66)
  • Resistant to being dropped from heights of 2 meters or less
  • Can be used in temperatures ranging from -20℃ to 50℃
  • Battery life of up to 10 hours (4 to 5 hours for continuous operation using IDEye)
  • Battery can be replaced during use

IDEye operation environment

[Smart glasses]

  • RealWear HMT-1/HMT-1Z1

【WEB】

  • OS: Windows 7 Professional or higher
  • Browser: Google Chrome
  • HW token: C200 (Feitian Japan Co., Ltd.)